Meta Muse FAQ: pricing, safety & setup, answered.

Answer questions, complete multi-step tasks, browse the web, generate images, create documents, and — via Connectors — work inside your apps: summarize email, manage your calendar, book restaurants, track spending through Plaid, build workouts from wearable data. It can also set reminders, track long-term goals, and monitor things for you in the background. Browse the task library to see it in action.

Yes, with limits. Muse Video — Meta’s video model — was previewed in July 2026 and is coming to creators and Meta AI. You can generate short clips (around 10 seconds in current reports) from a text prompt or a still image, with sound generated together with the picture. Meta publishes no per-video token figure. Full guide: getmusehelp.com/make-videos-with-muse/.

Yes, if the rollout has reached you. Live voice chat (Muse Realtime Voice) was announced at Meta Connect on 23 September 2026 and has been rolling out gradually since late October 2026 — there is no switch or waitlist, it arrives with the rollout. You talk to Muse while it keeps working in the background. In WhatsApp, Muse is text-only. Full guide: getmusehelp.com/muse-voice-mode/.

Yes. Muse Image, Meta’s image model (launched 7 July 2026), is built into Muse — describe a picture in the same chat and it appears, or send a photo and say what to change. It works in the Muse app, on muse.ai, in Instagram Stories in the US, and in WhatsApp in a limited set of countries. Full guide: getmusehelp.com/make-images-with-muse/.

Muse runs on a dedicated, secure virtual machine with its own browser — effectively its own computer. You chat with it like texting (Muse app, web, or WhatsApp); it builds an action plan, works through the steps, and shows you an audit trail of everything it did or plans to do. Connect apps to give it abilities; approvals keep it from acting without you.

Yes, free with a usage limit — use it lightly and you may never pay. Heavy use needs a paid subscription. Exact tiers and prices move, so check muse.ai for current numbers before deciding.

Meta describes real protections: logins going into a credential store the agent can’t read directly, shopping using one-time card numbers so merchants never see your real card, eligible purchases carrying Link protections, and conversations not shared with Meta’s ad systems. That said, stay sharp: there have been reports of over-broad message access, human contractors handling test-phase phone calls, and Amazon blocking agentic checkout. The rule is simple — connect read-only first, approve everything else, revoke anytime. We track each development in the changelog.

Yes. Ask it to monitor something (prices, weather, your inbox, a goal) and it keeps working in the background on its own machine, pinging you only when there’s something worth surfacing. Closing the app pauses nothing.

Yes — before sending messages, making purchases or bookings, and sharing information with connected apps. You can allow once, always allow, or deny, and you can change the default permissions for every connector at any time. Anything it does lands in the audit trail so you can review it after.

Raj Patel. More on the about page: getmusehelp.com/about. Every page shows its verification date, and Meta's official source is always ai.meta.com/muse.

Join at muse.ai/join (or the iOS/Android app, or WhatsApp), grab our referral code from the button top-right and redeem it in Muse Settings within 48 hours for bonus tokens, then follow the 2-minute start flow to point your Muse at this site.

18+, and available in five countries so far: the US (since 8 September 2026), Canada (since 18 September 2026), Japan (since 23 October 2026), Singapore (since 27 October 2026) and Mexico (since 5 November 2026) — the first market in Latin America. Further expansion plans live on Meta's official pages — we update the changelog when that changes.

No. You need a Meta account — but that is not the same thing as a Facebook account. If you have Facebook or Instagram, you can sign in with that. If you do not, you can create a Meta account with just an email address or a phone number. One honest note: if you sign in with Facebook or Instagram, those accounts are linked together in Meta's Accounts Center. Signing up with a fresh email address keeps Muse in its own separate account.

A chatbot answers one question at a time. Muse takes real actions across the web and your connected apps, works through multi-step tasks on its own, and keeps running in the background after you close the app.

Free with usage limits; a paid subscription buys more. Check Meta's official pages for current pricing — it moves.

Redeem our code (the button, top-right) in Muse Settings within 48 hours of joining and we both get Muse tokens. You redeem it inside Muse — we never see who uses it. Full disclosure on the Affiliates page.

Connect read-only first, approve sends and purchases one by one, revoke anytime in Muse → Connectors. Never paste bank passwords into chat — banks connect via Plaid OAuth. Start with each connector's safety box.

No. No accounts, no logins. Analytics are Plausible and PostHog (PostHog stores a first-party cookie). Setup happens between you and Muse — never through us. Details in the Privacy Policy.

Approvals and the full audit trail live in the app and web. WhatsApp is great for quick asks on the go. Start where you chat most.

Wait for the refresh or upgrade to paid. Still stuck on a setup issue? Check Fix a problem or book a human setup call.

Muse can only keep so much in mind at once. In a long chat its earliest instructions get crowded out, and when it compresses older parts into summaries the details get fuzzy — that is when it mixes things up or stops. Fresh chat, smaller steps, and asking it to show its work help. Full guide: getmusehelp.com/why-muse-forgets/.

Muse is the personal agent that goes off and does work. Meta AI is the assistant you ask things. Muse Spark is the model family underneath. Even Zuckerberg says he uses both Muse and Meta AI and they may converge over time.

Open Muse Settings → data controls → turn off anything like "help improve our AI models." Do it in your first 60 seconds. Labels move around, so confirm in-app.

Press reports put Power around $20/mo and Maximum around $100/mo on top of the free tier. Confirm current pricing inside the app before budgeting — it moves.

Yes, for US businesses only — and it is live now, not a beta. Since 12 November 2026, paid subscribers (Power or Maximum) can ask Muse to dial a US business and handle routine parts: booking an appointment, checking stock, asking a price, even placing a takeout order when you tell it which restaurant and what to order. No waitlist or request — if you pay, it is on. It will not call personal numbers. Where it stops is identity: when a business asks for personal details Muse does not have — your last 4 of SSN on a utility bill call, personal info for an insurance quote — it links you into the call to take over, exactly as it should. On the free plan, Muse preps the call (number, script, what to ask) and you dial.

Yes — its best trick. Price trackers, 5am inbox triage, refill reminders. Set it once as a goal and it pings you when something changes.

Agents hallucinate: fake phone numbers, closed restaurants, wrong dates. Verify anything consequential yourself and keep approvals switched on.

Partially — early testers report gaps in chat structure, announcements, and unlabeled controls, and Meta is iterating. If you rely on assistive tech, keep approvals extra tight and send feedback through the app.